Privacy Policy

LPE88 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://lpe88.cam. We take the privacy and security of our users' personal data seriously. This Privacy Policy describes in clear, structured terms how LPE88 collects, uses, stores, discloses, and protects the personal information of players and website visitors ("you", "your", "Data Subject") in connection with your use of the Platform.

This Privacy Policy is prepared with reference to Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and internationally recognised data protection principles including those embodied in the EU General Data Protection Regulation (GDPR) where applicable to international operations. By accessing or using the LPE88 Platform, creating an account, or making a deposit, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Policy was last revised and is effective as of 1 January 2026. Any questions about how we handle your data should be directed to our Data Protection contact, details of which are in Section 15.

The following defined terms are used throughout this Privacy Policy:

LPE88 collects Personal Data across several categories depending on how you interact with the Platform. The following table sets out the main categories of data collected, the specific data points within each category, and the legal basis for processing:

LPE88 collects Personal Data through the following methods:

• Direct Submission: Information you voluntarily provide during account registration, KYC verification, cashier transactions, support requests, or any other form interaction on the Platform.
• Automated Technical Collection: Session data, device fingerprint information, IP addresses, and browsing behaviour collected automatically through server logs, cookies, and analytics tools as you navigate the Platform.
• Payment Service Providers: Transaction confirmation data shared by FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency network confirmation services when you make a deposit or withdrawal.
• KYC Verification Partners: Identity and age verification data returned by third-party KYC service providers used to confirm your eligibility to hold an LPE88 account.
• Fraud Prevention Services: Risk signals and device reputation data returned by fraud detection and anti-money laundering monitoring tools.
• Publicly Available Sources: In certain circumstances, LPE88 may verify information against publicly accessible databases or official government registers for identity confirmation purposes.

LPE88 processes your Personal Data for the following specific purposes:

• Account Management: To create, authenticate, maintain, and close your LPE88 Member account. This includes verifying your identity and age (21+ requirement) as part of mandatory KYC.
• Service Delivery: To provide access to casino games, sports betting markets, live dealer tables, and all other Platform features you use as a registered Member.
• Payment Processing: To facilitate deposits from and withdrawals to your preferred Malaysian payment method — including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, or cryptocurrency walets — and to maintain accurate transaction records.
• Fraud Prevention & Security: To detect, prevent, and investigate fraudulent transactions, money laundering, account takeovers, and other prohibited activities as described in our Terms & Conditions.
• Legal and Regulatory Compliance: To comply with applicable anti-money laundering (AML) obligations, gaming regulatory requirements, and any lawful requests from competent authorities.
• Customer Support: To respond to enquiries, resolve disputes, and process responsible gambling requests such as self-exclusion and deposit limit modifications.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, stability, and content of the Platform for the benefit of all Malaysian players.
• Responsible Gambling Monitoring: To monitor account activity for indicators of problem gambling behaviour and to proactively contact Members who may benefit from responsible gambling tools or support.
• Direct Marketing (with consent): To send promotional offers, bonus notifications, and product updates by email or other channels, where you have given explicit consent to receive such communications. You may withdraw consent at any time.

LPE88 processes your Personal Data only where there is a valid legal basis to do so. The following legal bases apply to our data processing activities:

• Performance of a Contract: Processing necessary to provide you with the services described in the LPE88 Terms & Conditions — including account creation, game access, and payment processing. Without this processing, we cannot deliver the Platform to you.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC identity verification, anti-money laundering record-keeping, and responding to lawful requests from regulators or law enforcement.
• Legitimate Interests: Processing necessary for LPE88's legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and service improvement — provided such interests do not override your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

LPE88 does not sell, rent, or trade your Personal Data to third parties for commercial purposes. We disclose Personal Data only in the following limited circumstances:

• Payment Service Providers: We share transaction-relevant data with the payment processors you select — including FPX operators, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency network gateways — solely to facilitate your deposit or withdrawal.
• KYC & Identity Verification Partners: We share identity documents and verification requests with our contracted KYC partners to confirm your age, identity, and eligibility to use the Platform. These partners are bound by strict data processing agreements.
• Fraud Prevention & AML Services: Transaction and behavioural data may be shared with fraud screening tools and AML monitoring services to detect and prevent financial crime.
• Game Technology Providers: Game session data (game played, stake size, outcome) is shared with licensed game technology providers solely for the purpose of game delivery, dispute resolution, and RTP audit purposes. No personally identifiable data is shared beyond what is technically required.
• Legal and Regulatory Authorities: LPE88 will disclose Personal Data to regulatory bodies, law enforcement agencies, or courts where legally required to do so, or where we believe disclosure is necessary to protect the legal rights of LPE88 or its Members.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of LPE88's business assets, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy implications.

LPE88 operates as an international platform and some of its contracted service providers are based outside Malaysia. As a result, your Personal Data may be transferred to and processed in countries other than Malaysia. LPE88 takes the following steps to ensure that any international transfer of your Personal Data is conducted with appropriate safeguards:

• We only transfer Personal Data to third-party processors in jurisdictions that provide an adequate level of data protection as recognised by applicable law or through contractual safeguards.
• Where required, we implement standard contractual clauses, data processing agreements, or equivalent binding instruments to govern international transfers.
• We assess all third-party service providers for data security standards before engaging them as data processors.

By using the LPE88 Platform and accepting this Privacy Policy, you acknowledge that your Personal Data may be transferred internationally under the safeguards described above.

LPE88 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:

• Active Account Data: Retained for the duration of your membership with LPE88. Where an account is inactive for a continuous period of 24 months with no login or transaction activity, LPE88 may archive or delete the account subject to applicable notice requirements.
• KYC and Identity Verification Records: Retained for a minimum of 5 years from the date of account closure, in accordance with anti-money laundering regulatory requirements.
• Financial Transaction Records: Retained for a minimum of 7 years from the date of each transaction, consistent with standard financial record-keeping obligations.
• Customer Support Communications: Retained for up to 3 years from the date of the interaction, for quality assurance, dispute resolution, and training purposes.
• Marketing Consent Records: Retained for the duration of your consent and for 3 years following withdrawal of consent to demonstrate compliance.
• Technical and Log Data: Retained for up to 12 months for security monitoring and analytics purposes.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data governance procedures.

LPE88 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your browser or device and the LPE88 Platform is encrypted using 256-bit SSL/TLS encryption — the same standard used by Malaysian banks including Maybank and CIMB for their online banking platforms.
• Access Controls: Personal Data is accessible only to authorised LPE88 personnel and contracted processors on a strict need-to-know basis. Role-based access control policies are enforced across all internal systems.
• Two-Factor Authentication: LPE88 supports and encourages two-factor authentication (2FA) on all Member accounts to reduce the risk of unauthorised access.
• Regular Security Audits: LPE88 conducts periodic internal and third-party security assessments to identify and remediate vulnerabilities in its systems and data handling processes.
• Data Breach Response: LPE88 maintains a documented data breach response procedure. In the event of a Personal Data breach that poses a risk to affected individuals, we will notify impacted Members and relevant authorities in accordance with applicable law.
• Segregated Storage: Member account balances and payment data are stored in systems segregated from general operational infrastructure, providing an additional layer of protection.

LPE88 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyse usage patterns, and support our security and fraud prevention systems. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the basic operation of the Platform — including session management, login authentication, and payment processing flows. These cookies cannot be disabled without significantly impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymous aggregated data about how visitors navigate the Platform — including pages viewed, time on site, and navigation paths. This data helps us improve the LPE88 user experience.
• Functionality Cookies: Remember your preferences such as language settings, display options, and account settings to provide a more personalised experience on the Platform.
• Security Cookies: Used for fraud detection and prevention purposes, including bot detection and device fingerprinting to identify suspicious login attempts or transaction patterns.
• Marketing & Retargeting Cookies: Used only with your explicit consent to track your interaction with LPE88 promotional content. You may withdraw consent for marketing cookies at any time through your browser settings or by contacting our support team.

Most browsers allow you to manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the LPE88 Platform — in particular, strictly necessary cookies are required for the Platform to operate correctly.

As a Data Subject whose Personal Data is processed by LPE88, you have the following rights under applicable data protection law, including Malaysia's Personal Data Protection Act 2010. LPE88 is committed to honouring these rights in a timely and transparent manner:

To exercise any of the above rights, please contact LPE88's Data Protection team using the contact details in Section 15. We will acknowledge your request within 5 business days and provide a substantive response within 30 days, except in cases of exceptional complexity. Where we are unable to fulfil a request, we will explain the reason.

The LPE88 Platform is strictly intended for adults aged21 years and above. We do not knowingly collect, process, or retain Personal Data from any person under the age of 21. Age verification is a mandatory step in the LPE88 account registration and KYC process, and we actively use third-party age verification services to enforce this requirement.

If LPE88 becomes aware that it has inadvertently collected Personal Data from an individual under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposits made to the original payment source in accordance with our standard procedures.

If you have reason to believe that a minor has registered on the LPE88 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

LPE88 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. All amendments will be published on this page with a revised effective date. Where changes are material — for example, a change to the categories of Personal Data collected or the introduction of a new processing purpose — LPE88 will endeavour to notify registered Members by email or through a prominent notice on the Platform prior to the change taking effect.

Your continued use of the LPE88 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this Policy periodically to stay informed of how we protect your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way LPE88 processes your Personal Data, you may contact our Data Protection team through the following channels:

• Email: support@lpe88.cam — Please mark your email subject as "Data Privacy Request" for priority handling. We aim to respond to all privacy-related enquiries within 24 hours.
• Live Chat: Available24 hours a day, 7 days a week, directly on the LPE88 Platform. Our live chat team can triage your request and escalate to the Data Protection team where appropriate.

LPE88 supports players across Malaysia — from Kuala Lumpur and Petaling Jaya to Johor Bahru, Penang, Kota Kinabalu, and Kuching — and our support team is fully equipped to assist with privacy-related queries regardless of your location.